Match & Stitch Privacy Policy Details
In the event of any discrepancy between translations, the English version prevails.
Purpose of the Privacy Policy of Ornamentico Group d.o.o. (hereinafter: the "Privacy Policy") is the acquaintance of the users of the services of Ornamentico Group d.o.o. and web page www.matchandstitch.shop and other persons (hereinafter also referred to as "individuals") with the purposes and basis of personal data processing by Ornamentico Group d.o.o., Koprivnik v Bohinju, 5 4264 Bohinjska Bistrica (hereinafter: "Ornamentico Group d.o.o.") and the rights of individuals in this field.
The company offers special care for the security of your personal data. All personal data provided is treated confidentially and is used only for the purpose for which it was provided. We manage your personal data with the utmost care, considering the applicable legislation and the highest standards of their treatment. We take care of the security of your personal data, among other things, with appropriate organizational measures, work procedures and advanced technological solutions, as well as external experts to protect your personal data as effectively as possible. We use an appropriate level of protection and reasonable physical, electronic and administrative measures to protect the data collected against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of personal data or unauthorized access to personal data that has been transferred, stored or otherwise processed.
At the same time, this Privacy Policy further clarifies the consent you have given to the processing of your personal data.
The Privacy Policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter: "General Data Protection Regulation"), the following information is covered:
If you are only a visitor to the website, we only collect information about you using cookies. If you are a user of services or a subscriber of services provided by the company, we also collect other personal data about you that we need to perform the services that you have ordered or are using. This personal information is:
The controller of personal data processed in accordance with this Privacy Policy is Ornamentico Group d.o.o., Koprivnik v Bohinju, 5 4264 Bohinjska Bistrica.
This Privacy Policy is intended for anyone who has subscribed to and/or used our services or submitted an inquiry, as well as for those who visit our website.
As part of the exercise of contractual rights and fulfilment of contractual obligations, the company processes your personal data for the following purposes: identification of the individual, preparation of an offer, conclusion of a contract, provision of ordered services, notification of possible changes, additional details and instructions for using services, objections or complaints, billing for services and for other purposes necessary for the implementation or conclusion of a contractual relationship between the company and the individual.
When billing for services, on the basis of tax regulations, we obtain and process your address for the correct issuance of the invoice.
On the basis of a legitimate interest, we use your personal data to detect and prevent fraudulent use and misuse of services, further to ensure the stable and secure operation of our system and services, as well as to implement information security measures, meet service quality requirements and detect technical system and service failures.
Based on a legitimate interest, we also use your personal data for the purposes of possible enforcement, judicial and extrajudicial recovery.
In accordance with the General Regulation, in the event of suspected abuse, the company may process data on individuals to an appropriate and proportionate extent for the purpose of identifying and preventing possible fraud or abuse and may, if appropriate, pass this information on to other service providers, business partners and the police, the public prosecutor's office or other competent authorities. For the purpose of preventing future abuses or frauds, data on the history of identified abuses or frauds in connection with an individual, which includes data on the subscription relationship and, for example, IP address, may be kept for five years after the termination of the business relationship.
The processing of data may also be based on your consent given to the company.
Consent may, for example, relate to communication of offers, benefits and improvements to services provided by the company. The purpose of such information is to bring the services as close as possible to your needs and desires and to increase their useful value to you. Notification is performed through the channels you have selected in the consent. You may revoke the notification at any time, as defined by the Privacy Policy.
You can withdraw or change your consent at any time in the same way as you gave it or in another way as defined by the Privacy Policy, while the company reserves the right to identify the customer. The change of consent can also be arranged via e-mail to info@ornamentico.com or with a written request sent to the company's registered office.
Withdrawal or change of consent only applies to data processed based on your consent. Your last consent given to us is valid. The possibility of revoking the consent does not constitute a right of withdrawal in the business relationship of the individual with the company.
Data for which your consent has been given is processed until revoked. Upon receipt of the cancellation, we shall delete the personal data under the conditions, in the manner and within the time explained in point 8.
If necessary, we will authorize other companies and individuals to perform certain works that contribute to our services. In such a case, the company may also provide personal data to such carefully selected external processors who will conclude a contract with the company for the processing of personal data or the same agreement or other binding document (hereinafter: "Processing contract"). We will provide or make available to external processors such data only to the extent required for a specific purpose. This data may not be used by the external processor for any other purpose, if it meets at least all the standards for the processing of personal data provided for by the applicable legislation. External processors are contractually obliged by the company to respect the confidentiality of your personal data.
Based on a reasoned request, companies also provide personal data to the competent state authorities, which have a legal basis for this. Ornamentico Group d.o.o. will e.g. respond to requests from courts, law enforcement and other national authorities, which may include national authorities from another EU Member State.
The data retention period is determined by the category of the individual data. The data shall be kept for a maximum period of time necessary to achieve the purpose for which they were collected or further processed, or until the expiry of the limitation periods for the fulfilment of obligations or the legally prescribed retention period.
Billing data and related contact data on individuals may be kept for the purpose of fulfilling contractual obligations until the full payment of the service or until the expiration of the statute of limitations in relation to an individual claim, which may amount to one to five years. Invoices are kept for 10 years after the end of the year to which the invoice relates in accordance with the law governing value added tax.
Other data obtained based on your consent are kept for the duration of the business relationship and for 2 years after the termination unless the law provides for a longer retention period. If the individual who gave consent for the processing of personal data has not entered a business relationship with us, his consent is valid for 2 years from its submission or until its revocation.
At the end of the retention period, the data shall be deleted, destroyed, blocked, or anonymised, unless otherwise provided by law for each type of data.
We guarantee the exercise of your rights in relation to the processing of your personal data without undue delay. We will decide on your request within one month of receiving your request. In case of complexity and a large number of requests, the deadline can be extended by a maximum of two additional months. If we extend the deadline, we will notify you of any such extension within one month of receiving the request, together with the reasons for the delay.
Requests regarding the exercise of your rights are accepted by e-mail info@ornamentico.com or by mail to Ornamentico Group d.o.o., Koprivnik v Bohinju, 5 4264 Bohinjska Bistrica.
Where you submit your request by electronic means, we will provide you with the information by electronic means whenever possible, unless you request otherwise.
Where there is a legitimate doubt as to the identity of the data subject, we may request the provision of additional information necessary to confirm the identity of the data subject.
We grant you the following rights in relation to the processing of your personal data:
the right of access to data
the right of rectification
the right to erasure (the "right to be forgotten")
the right to restrict processing
the right to data portability
the right to object
You always have the right to know whether personal data is being processed in relation to you and, if so, access to personal data and the following information:
You have the right to rectify inaccurate personal data concerning you without undue delay and, taking into account the purposes of the processing, the right to supplement incomplete personal data, including the submission of a supplementary statement.
You have the right to have our personal data deleted without undue delay when one of the following reasons applies:
You have the right to limit the processing of your personal data when one of the following cases applies:
Where the processing of your personal data has been restricted in accordance with the preceding paragraph, such personal data, with the exception of their storage, shall be processed only with your consent, either to assert, enforce or defend legal claims or to protect the rights of another natural or legal person.
We are obliged to inform you before the restriction on the processing of your personal data is lifted.
When we process your data based on a legitimate interest for marketing purposes, you may object to such processing at any time.
We stop processing your personal data unless we prove compelling reasons for the processing that outweigh your interests, rights, and freedoms, or for asserting, enforcing, or defending legal claims.
Any complaint regarding the processing of your personal data can be sent to the e-mail address info@ornamentico.com or by mail to the address Ornamentico Group d.o.o., Koprivnik v Bohinju, 5 4264 Bohinjska Bistrica.
If we do not decide on your request within the legal deadline or reject your request, you have the option of filing a complaint with the Information Commissioner.
You also have the right to lodge a complaint directly with the Information Commissioner if you believe that the processing of your personal data violates Slovenian or EU regulations in the field of personal data protection.
If you have exercised your right of access to data and after receiving the decision you believe that the personal data you have received is not the personal data you have requested or that you have not received all the requested personal data, you can lodge a reasoned complaint with the Information Commissioner. at the company within 15 days. We need to decide on your appeal as a new request within five business days.
Anything not covered by this Privacy Policy is subject to applicable law.
The company reserves the right to change this Privacy Policy. We will inform you about the change by publishing it on the official website of Ornamentico Group d.o.o. 30 days before its entry into force.
If you have any questions about the Privacy Policy or the information, we hold about you, write to us at info@ornamentico.com.
Anything not covered by this Privacy Policy is subject to applicable law.
The company reserves the right to change this Privacy Policy. We will inform you about the change by publishing it on the official website of Ornamentico Group d.o.o. 30 days before its entry into force.
This Privacy Policy is posted on the website of Ornamentico Group d.o.o. and shall enter into force on 30.09.2026.
